ServiceMaster By Mason provides hoarder and estate cleanup services to homes, businesses and property management facilities in Rhode Island and Connecticut

Cleaning the home of a hoarder or the estate of a deceased loved one is a difficult task requiring the utmost compassion, detailed planning and execution, and the best products and equipment. For over 30 years, our team has applied their expertise to performing debris removal, biohazard disposal, deodorize strong smells, cleaning content and belongings, and sanitizing and cleaning throughout a home.

Businesses and organizations working with hoarding clients and families mourning the loss of a loved one can quickly become overwhelmed. ServiceMaster By Mason will work with you from beginning to end for a stress-free process while accomplishing your cleaning goals. We work with municipalities and housing authorities, property management and assisted living facilities, health professionals, social services agencies, and home and business owners in your communities to meet their hoarding cleanup and estate cleanup needs.


A home or property affected by hoarding can be dangerous, unhealthy or both, and dramatic action is often needed to address the problem and help the customer get on the road to recovery. Not only does it require experts who can navigate the issues, but also a cleaning company who treats every customer like a member of the family. For a professional and caring approach to solving a serious hoarding problem, ServiceMaster By Mason is your trusted choice for hoarding cleanup.

Hoarding is characterized by an obsessive desire to over accumulate items with little-to-no value and the inability to discard them, and can impact residents of single and multi-family homes and apartment complexes. This psychological disorder affects tens of millions of Americans and often results in health and safety issues such as fire hazards, inaccessible exits and entryways, rodent and bug infestations, compromised structures, excessive mold growth, harmful bacteria, and kitchens and bathrooms that aren’t operational.


Our trained professionals understand that hoarder cleanup is an emotional and stressful situation, and strive to display respect and sensitivity to every customer. Removing all items from the home may seem like the simplest solution, but can cause further psychological or emotional harm unless the homeowner is an active participant in the process.

We work with our clients and their families to establish trust, and develop a cleaning and restoration plan for situations big and small. Whether an entire home is filled with debris, or a property needs enhanced decluttering services, we’ll handle all details including cleaning and sanitizing, donation of unwanted items, recycling, odor and mold removal, and disposal of chemicals, biohazards and human/animal waste.

ServiceMaster has developed a proven process to help hoarding clients clean out their home:

  • Understanding, listening & connecting. We listen to the homeowner and family members to better understand the concerns before proceeding. We ensure that everyone is ready for change and the homeowner decides which items to keep and remove. Our team provides compassion and care always, without judgement.
  • Creating a plan, cleaning & sorting. We develop a cleaning plan that serves as a road map for the entire process from cleaning the home, disposing of unwanted items or affected building materials, and organizing the belongings that remain.

  • Family involvement, aftercare & follow-up. To ensure lasting success, we encourage the individual and family to create a plan to maintain the home and eliminate safety concerns and any code violations.

People suffering from the hoarding disorder don’t need a quick fix, but rather a long-term solution for success. That’s why we can also provide additional resources from locating a professional organizer to a therapist specializing in the disorder. Visit our Professional Contractors website page for a variety of local professionals and services to further assist you.

Locate Mental Health Resources and Therapists at:


ServiceMaster By Mason also offers estate cleanup throughout Rhode Island and Central & Eastern Connecticut, to assist you in organizing an estate in a trying time. The passing of a loved one is always stressful and emotional. We offer thorough house cleaning and floorcare services, to clean your property from top-to-bottom. We can also haul away large appliances, furniture and belongings, and arrange for the donation of unwanted items.

If a customer chooses a charity or organization to donate their items to, our team will sort, inventory, and deliver them to their donation center. We’ll make certain to receive and provide our customer with a donation receipt, for tax purposes.

We specialize in the following hoarder clean up services and estate clean up services:

  • Remove clutter and cleanup debris
  • Wash walls, ceilings, interior windows, fixtures, and floors
  • Haul away appliances, furniture, and belongings
  • Sorting and organizing
  • Deodorizing
  • Arrange for donation and distribution of items to preferred charities
  • Coordinate recycling and shredding
  • Mold removal, mildew removal and indoor air quality testing
  • Biohazard cleanup
  • Carpet cleaning, floor cleaning and upholstery cleaning
  • Help locate lost valuables, paperwork and personal items

There is hope. Change is possible. We can help you get there.

For a no-obligation estimate or to arrange house cleaning services like hoarder cleanup or estate cleanup services, complete the Contact Us form or call ServiceMaster By Mason at 800-934-5869. From Windham to Stafford to Groton, Connecticut, to Narragansett, Newport or Providence, Rhode Island, and all areas throughout Rhode Island and Central & Eastern Connecticut, our team is here to assist you.