ServiceMaster by Mason provides fire damage restoration and smoke damage cleanup services in Rhode Island and Connecticut

We understand that when an unexpected fire or smoke damages your home, office or housing complex, you lose more than possessions, you lose precious peace of mind. Years of experience in restoring homes and offices affected by smoke or fire damage, make ServiceMaster By Mason the best choice to assist you and return your property to its natural state. Whether smoke has seeped into your walls, travelled thru air ducts, or become trapped on other surfaces, we’re available day or night to address your fire restoration and smoke damage needs.

Even after a kitchen or chimney fire, electronics mishap, or clothes dryer fire is out, the smoke damage to your belongings at home or your office can continue. In just a few days, these items go from cleanable to unsalvageable. Much of the material found in furniture and flooring is synthetic, and when burned, will cause complex chemical reactions. Any incorrect cleaning methods can increase the fire damage to your property and increase cleanup costs.


The experts at ServiceMaster Restore thoroughly understand the chemical combinations that can effectively clean smoke and salvage belongings. We can remove soot from at-risk items such as brass, chrome, marble, and in fabrics like upholstery and carpets. Not only do we clean and restore your property from fire and smoke damage, but we also remove smoke smell and offer emergency tarping and board-up services to secure and protect your property. If needed, we’ll provide pack out and storage services to clean your belongings off-site, and store them in our climate-controlled and secure warehouse while fire damage restoration occurs.


Our IICRC certified fire damage technicians undergo extensive training and use utilize the latest equipment, products and chemical techniques for removing soot from difficult to clean or delicate materials, such as tile and textiles or even china and collectibles. We can also successfully remove smoke and soot damage with ultrasonic cleaning or our abrasive Media Blasting tool that uses eco-friendly substances like recycled crushed glass or soda bicarbonate thru a 185 cfm diesel compressor producing 110 psi. Attached to our “blasting pot” and nozzle, it creates a powerful force to eliminate fire damage in a cost-effective way. After a fire, you can trust your home or office building to the experienced team at ServiceMaster By Mason, with total confidence it will be thoroughly cleaned, strong odors eliminated, and your property restored.


The ServiceMaster Restore fire and smoke restoration process includes:

Phase 1: Coordinate activities with your insurance claims representative
Phase 2: Provide emergency pre-cleaning and content cleaning, tarping and board-up services
Phase 3: Pack and inventory belongings and furnishings, and transport to our secure facility. We will provide you with a copy of the general inventory
Phase 4: Perform fire restoration and fire damage repair, smoke cleanup, demolition and deodorization services
Phase 5: Provide regular communication regarding the progress of your restoration claim
Phase 6: Return your household belongings once the fire restoration and smoke damage cleanup is complete

Our trained technicians will fully explain the fire and smoke cleaning and recovery process with you. We’ll provide a comprehensive Fire Recovery Guide outlining the ServiceMaster Restore fire damage clean up, smoke damage repair and fire restoration steps.


Fire damage at your home or business can cause soot to enter small spaces, including your HVAC system. You may need an HVAC professional to inspect the integrity of your system and if you need to remove finite soot and debris, we can assist you with our professional air duct cleaning and dryer vent cleaning services.

Keep your home or business safe from fire and smoke damage with these tips:

  • Install smoke alarms on each floor of your home or business. Store fire extinguishers within reach in the kitchen and utility areas
  • Schedule annual service and cleaning of furnaces, heating systems, chimneys and fireplaces
  • Avoid overloading electrical circuits. Check extension cords, fuse boxes and circuit breakers, making certain to avoid a combination of appliances exceeding 1500 watts on the same circuit
  • Keep lithium-ion batteries out of high temperatures and only use the charger that came with the battery
  • Turn off portable heaters when leaving a room

For additional information or a no-obligation assessment, please complete the Contact Form. If you need immediate assistance with fire damage restoration, smoke and soot removal, or getting rid of smoke smell in Central & Eastern Connecticut or Rhode Island, contact us at 800-934-5869. We offer 24/7 emergency services, quick response time, and work with all major insurance companies. From Enfield to Groton, Connecticut, to Hopkinton and Portsmouth, Rhode Island, ServiceMaster By Mason responds quickly to restore your home or business.

Disaster Restoration

Office Locations

Route 6, PO Box 85
Hampton CT 06247
12 Gavitt Avenue
Westerly, RI 02891

Contact Information

Emergencies: 800-934-5869
Rhode Island: 401-322-3030
Connecticut: 860-455-1249