Proudly serving home and business owners in need of disaster restoration, specialty cleaning or carpet cleaning services in Connecticut and Rhode Island for over 30 years

Our Company

At ServiceMaster by Mason, our commitment is to you, our customer. Co-owners Phil Mason and Ryan Mason believe that cleaning or restoring your home or office is an opportunity to provide remarkable service, and we value your patronage. This family owned and locally operated restoration franchise is backed by the national resources of ServiceMaster Restore, the world’s largest disaster restoration company.

Thousands of home and business owners throughout Rhode Island and Central & Eastern Connecticut have relied on ServiceMaster By Mason for help with their disaster restoration, specialty cleaning and sanitizing & disinfecting needs. For over 30 years, our experienced team has provided expert care and service in local communities, and all over the east coast and mid-west.

When flood damage cleanup was needed in Mississippi and Maryland, we responded quickly! We mobilized to provide hurricane damage cleanup and mold removal services after major storms hit Florida, Texas, and North & South Carolina. Our team has helped with disaster cleanup and restoration needs for properties big and small, with extensive water removal services at the Boston Public Library, fire damage cleanup and smoke damage repair at the Pentagon after the 9/11 attacks, and Electrostatic Spraying to sanitize and disinfect hundreds of Connecticut and Rhode Island businesses exposed to COVID19 and other harmful viruses.

We’re a family dedicated to assisting and restoring your family and business.

What sets us apart from other restoration companies:

  • We specialize in remediation versus replace to reduce costs
  • Preferred service provider for major insurance carriers
  • Excel at providing documentation needed by adjusters and companies, communication required by agents, and services needed by property owners
  • We are committed to ensuring your satisfaction. Nothing less will do
  • Offer additional mitigation and cleaning services not offered by other companies, including hoarder cleanup, air quality test for home and business, dryer vent cleaning and daily equipment rentals
  • We are supportive during a challenging time, helping our customers through the restoration and cleaning process from start to finish
  • We give guidance and educate home and business owners on taking steps to prevent future restoration and mitigation problems

ServiceMaster By Mason is also committed to supporting local charities and community organizations, such as Youth Sports Leagues, Chambers of Commerce, Putnam Business Association, Jonnycake Center, Animal Rescue Rhode Island, TEEG and more. We support insurance and real estate professionals in Connecticut and Rhode Island with free Continuing Education Classes. Owner Ryan Mason, and the ServiceMaster By Mason team was even featured on an episode of “Hotel Impossible” when a Westerly RI business needed expert mold remediation.

Our Priority

When it comes to your home or business, our priority is always to minimize interruption. We know these circumstances are stressful, and are available 24/7/365 for emergency services to return your home or business to its original state. Whether you experience damage to one room or an entire property, or need professional cleaning services, ServiceMaster By Mason has large loss capabilities and the most advanced cleaning technologies, products and practices in the industry.

For your assurance and safety, our technicians arrive in uniform with proper identification and in a ServiceMaster Restore yellow vehicle. Our team is background checked, professional, and certified by the Institute of Inspection Cleaning and Restoration Services (IICRC). We quickly evaluate your situation to determine the best solution, communicate the steps involved throughout the restoration process, review the scope of required services with you and your insurance company, and complete the job to your satisfaction.

How and Who We Can Help

ServiceMaster By Mason has provided expert care in restoring homes and businesses affected by water, fire, smoke and mold damage, and sewer backups. But our team is also well known for our specialty cleaning services for residential and commercial properties. These additional services include trauma and biohazard cleanup, removing difficult odors with our cutting-edge CLO2 system, and services tailored to the needs of manufacturing and healthcare facilities, schools, and houses of worship.

Our team provides compassionate hoarding and estate clean-up and offers additional resources from referring therapists to professional organizers specializing in the hoarding disorder, to get your loved ones the help they need.

We can maintain the appearance and quality of your carpets, upholstery and floors with a thorough cleaning to eliminate the effects of seasonal weather and everyday wear. Our professional air duct cleaning improves air quality and helps asthma and allergy sufferers breathe easier. ServiceMaster By Mason uses the latest technology to sanitize and disinfect homes, schools, vehicles and businesses from harmful germs, viruses and bacteria including Influenza H1N1, MRSA, Norovirus, E.Coli, and COVID. We care and work hard to create a healthy and clean environment for you at your home or business.

We have staked our reputation on our high-performing products and world class service. That’s why thousands of home and business owners have depended on ServiceMaster By Mason for the clean you expect and the service you deserve.


Areas of Service

ServiceMaster by Mason is celebrating 30+ years of service to homes, businesses, and housing complexes in Rhode Island and Central & Eastern Connecticut. Being centrally located in Westerly, Rhode Island and Hampton, Connecticut allows us to respond fast to assist with emergency services like water damage cleanup, fire damage restoration and mold cleanup, and disinfecting services.

We serve the following areas in Connecticut: Middlesex County, New London County, Tolland County, Windham County and the following towns in Hartford County: East Hartford, East Windsor, Enfield, Glastonbury, Manchester, Marlborough, and South Windsor

We serve the following areas in Rhode Island: Kent County, Newport County, New Shoreham County, and Washington County

We may provide service in surrounding areas. Contact us at 800-934-5869 to see how we can assist you.

The ServiceMaster Family of Brands

ServiceMaster Clean and ServiceMaster Restore professionals are part of the ServiceMaster Family of Brands, one of the world’s largest and most versatile service networks with locations in the U.S. and Canada as well as 40 countries world-wide.

These services are provided through a network of company-owned and franchised service centers and business units, operating under the following brands: ServiceMaster Restore®, American Home Shield®, ServiceMaster Clean®, TWO MEN AND A TRUCK®, Merry Maids®, AmeriSpec® and Furniture Medic®

About Us

Office Locations

Route 6, PO Box 85
Hampton CT 06247
12 Gavitt Avenue
Westerly, RI 02891

Contact Information

Emergencies: 800-934-5869
Rhode Island: 401-322-3030
Connecticut: 860-455-1249