ServiceMaster by Mason provides flood repair, sewage clean up, water extraction and water damage repair in Rhode Island and Connecticut.

Experiencing water damage or flooding to your home, office, or housing complex can be traumatic and challenging, but rest assured you’ve selected the water damage and water removal company you can count on to restore your property to its natural state.

Whether you suffer water damage from broken pipes or appliances, hot water heater issues, or a faulty sprinkler system or sump pump, ServiceMaster By Mason quickly responds day or night to address your water removal, water mitigation and water cleanup needs. While it’s tempting to DIY, taking care of water destruction yourself can cause further damage from improper cleanup. Porous materials like sheetrock and concrete will soak up the water, and trapped moisture and water vapor in the air requires special tools and equipment to find, clean, and prevent the growth of harmful mold. Bacteria and mold can begin to grow in as little as 24 hours after water damage or excessive humidity occurs, so don’t wait to mitigate!


ServiceMaster By Mason has the expertise and 30+ years of experience restoring homes and businesses after a water disaster. Plus, ServiceMaster has been named The Best Overall Water Damage Restoration Service Company by Bob Vila, read more at: Our IICRC certified technicians use moisture meters to locate the water’s source, extract standing water and dry every corner of your property with the latest technology and equipment. This includes our commercial dehumidifiers, air movers, and 800K BTU 5K CFM Heat Drying Trailer.

This specialized heating and drying trailer runs off its own generator, creates its own heat source, and gradually warms a cold home to 80 degrees, preventing further water damage from frozen pipes and burst pipes. The Heat Drying Trailer can significantly reduce costs to the homeowner and their insurance company, and restore properties big & small affected by cold weather and water damage. It can also be the perfect heating solution to dry plaster and concrete during home repairs, heat outdoor events, and serve as a temporary heating source for large construction sites, assisted living facilities and other businesses affected by a faulty boiler or system damage.

Our water mitigation and water cleanup services include:

  • Water Extraction
  • Drying And Dehumidification
  • Content And Document Drying
  • Structural Drying
  • Demolition And Disposal Of Damaged Building Materials
  • Content Packout And Storage
  • Carpet Cleaning And Floorcare
  • Mold Prevention And Removal


If a flooded basement has brought in silt and debris, a sprinkler head break has waterlogged your office, or a sewage backup covers your floors with unpleasant waste, we have the tools and methods to clean and sanitize your property, remove affected materials like drywall, insulation and flooring, and thoroughly dry your belongings and specialty items like documents and electronics.

The ServiceMaster Restore water recovery process includes:

Phase 1: Emergency Response – Job Site Inspection and Assessment
Phase 2: Water Removal and Drying – Daily Inspection of Job Progress
Phase 3: Reinstallation, Cleaning, and Prevent Spread of Mold Growth

We can also assist you with water removal services and water clean-up efforts from seasonal concerns like spring flooding, hurricane damage, and winter ice dams and burst pipes. Our team of experts can quickly remove standing water and efficiently clean, sanitize and restore your property from top to bottom.


What to do if you experience water damage:

  • Use fans to circulate the air and assist the drying process
  • Lift draperies off carpets, loop through a coat hanger, and place the hanger on the drapery rod
  • Prop up wet furniture cushions and place small wood blocks or aluminum foil under furniture legs
  • Remove as much water as possible by mopping and blotting

What not to do if you experience water damage:

  • Do not use an ordinary household vacuum to remove water
  • Do not use electrical appliances while on wet carpet or wet floors

  • Do not go into rooms with standing water until electricity is turned off

  • Do not lift tacked down carpet without professional help. Lifting carpets incorrectly can create shrinkage

  • Do not disturb visible mold or mildew


Some home and business owners experiencing water issues like basement flood clean up may have a need for professional equipment, and aren’t certain where to turn for quality and affordable equipment. For self-pay situations, we can help with our daily rental and monitoring of key equipment needed for drying water or removing odors, at competitive daily rates.

Please complete the Contact Us form for additional information. If you need immediate water removal services from burst pipes, basement water, flood damage or emergency water extraction in Central & Eastern Connecticut and throughout Rhode Island, contact us at 800-934-5869. From Woodstock to Waterford, Connecticut, to Westerly and Newport, Rhode Island, ServiceMaster By Mason is available 24/7 to assist you.

Disaster Restoration

Office Locations

Route 6, PO Box 85
Hampton CT 06247
12 Gavitt Avenue
Westerly, RI 02891

Contact Information

Emergencies: 800-934-5869
Rhode Island: 401-322-3030
Connecticut: 860-455-1249