24-hour Emergency Services 
RI - 401-322-3030 
CT - 860-455-1249 

Proudly serving Washington, Bristol, Kent and Newport counties, Rhode Island
Middlesex, New London, Tolland & Windham Counties, Connecticut and Hartford County (east of the river)

Proudly serving Washington, Bristol, Kent and Newport counties, Rhode Island
Middlesex, New London, Tolland & Windham Counties, Connecticut and Hartford County (east of the river)

24-hour Emergency Services 

RI - 401-322-3030 

CT - 860-455-1249 
24-hour Emergency Services 
RI - 401-322-3030 
CT - 860-455-1249 

Proudly serving Washington, Bristol, Kent and Newport counties, Rhode Island
Middlesex, New London, Tolland, Windham, Connecticut, and Hartford County (east of the river)

Is your home or business heated by an oil furnace or burner? If so, it could be vulnerable to a puffback. A puffback occurs when an oil burner backfires sending soot throughout your home and often a strong odor. It can happen all at once, like a balloon popping, or more gradulally, as if someone was holding the end of a balloon and letting the air seep out slowly.

Soot can cover all areas of the home or business and may range from light to very heavy. If a puffback occurs, do NOT:

*  Attempt to wash wallpaper or flat-painted walls in your home, as improper cleaning will further compound the soot residue.

*  Use retail cleaning solutions or soap. These will only smear and spread the soot, not fully remove it.

*  Try to clean carpets and upholstered furniture.

And avoid touching items, as soot on your hands can easily permeate upholstery, walls and woodwork, causing additional damage. If a puffback occurs, don't wait! Soot travels and will reappear if not immediate;y removed. ServiceMaster By Mason is available 24/7 to assit you.

 

 

 

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